Special cancellation conditions
Your booking will be cancelled free of charge in winter 2022/23 if any of the following reasons apply:
- Travel warning for our area (Pongau) or all of Austria
- Border closure
- If you have to be in quarantine (a notification must be available)
- If you or a fellow traveler falls ill with Covid 19 (a notification must be available)
in the case of quarantine or illness, the cancellation is free of charge
on the sick person as well as the fellow travelers (partner) or the family
When booking multiple rooms, the free cancellation therefore does not apply to all booked rooms
Cancellation free of charge is possible up to 3 months before departure.
The General Terms and Conditions for the Hotel Industry (AGBH) apply within 3 months and can be accessed at: www.wko.at/hotellerie
(up to 1 month in advance 40%, up to 1 week in advance 70% and in the last week 90% of the arrangement price)
What if something comes up? We recommend that you take out travel cancellation insurance!
The following link will take you to the “European Travel Insurance” page. This currently also offers travel insurance cover for Corona.
All information at: